Detail London Privacy Policy
Published: May 10, 2018

This website is provided by Detail London Limited (“Detail London”).

We take very seriously the privacy of our website users and the security of their personal information. The purpose of this Privacy Policy is to set out the principles governing our use of personal information that we may obtain about you. By using the website, or by registering as a user of the services that we provide, you agree to this use. We ask you to read this Policy carefully.

We, Detail London, Ltd., a U.K. corporation operate with a Registered Business Office at 6b Parkway, Porters Wood, St Albans, Hertfordshire, AL3 6PA, United Kingdom, as the data controller (“Detail London,” “we”, or “us”), explain in this Policy how we collect, process and/or use information that we receive via our websites, emails we send, and mobile applications (collectively, the “Platform”) that link to this Policy, as amended from time to time. This Policy describes how Detail London collects, processes, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access, and correction of your personal information. For purposes of this Policy, personal information shall mean any information relating to an identified or identifiable natural person.

This Policy applies only to information we collect, process and use through the Platform. This Policy does not apply to information that we collect through other channels, such as information that we collect offline, social platforms, or from emails you send us. From time to time, when required for your convenience, this website may contain links to a number of other websites, both inside and outside Detail London. In those instances, the privacy policies and procedures described here do not apply to those sites. In those instances, we would suggest contacting those sites directly for information on their data collection and distribution policies.

Personal Information Collection & Use

We collect information to provide our services. Detail London will only collect personally identifiable data, such as your name or email address as provided to us, by you and when it is voluntarily submitted to us at this website. Detail London and the partners we work with (our “clients”) use this information to comply with your request for information from us or as otherwise disclosed to you when you submit your information.

From time to time, we may refer to that information to better understand your needs and how we can improve our services. We may use that information to contact you. All candidate information will be kept on our database for as long as deemed necessary for a particular role or any potential roles dealt with by Detail London. We will not otherwise transfer the personally identifiable information you provide at this website to any third party unless otherwise disclosed to you – with your consent to do so.

Information You Give Us

When you fill out ‘Sign up’ or ‘Contact Us’ forms, submit your resume/CV, or provide us with other personal information actively, we collect that information about you to provide our services to you in accordance with this Policy. Because of the nature of our business we may change our offerings and features from time to time, which means the options we ask you to provide us with personal information, also may change, but here are some examples of situations in which you will have the opportunity to provide personal information to us:

  • Signing up for email alerts (i.e. Detail London Newsletter)
  • Completing a form related to one of our services or offers
  • Uploading a resume/CV
  • Contacting us to enquire about a role or ask a question about our services (i.e. through the link provided on our website, or direct email address)
  • Contacting us to enquire about doing business with us

Depending on how you interact with our platform, the information we collect from you may vary. For example, if you sign up for our newsletter we may ask for your email address and first name (so we can communicate with you by email, using your first name). In the future, the request for information may change as our offerings evolve but only at the time of your consent.

Non-personal Information We Collect Automatically

In common with many organisations, when you use the Platform, your device is automatically providing information to us so we can respond and customise our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifiers, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Platform. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform. This information is only used to assist us in providing an effective service on this website.

Automated means of data collection include the following:

Log File Information. Log file information is automatically reported by your browser or mobile application each time you access a website on our Platform. For example, when you access the Detail London website, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.

Device Information. We collect information about the device you use to access the Platform, including the type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geo-location, or email address.

How We Use Information

We only disclose your personal information to third parties as follows:

  • Service providers (including web servers, cloud storage systems, email services and others) to help us deliver our service and run our business. These companies are authorised to use your personal information only as necessary to provide these services to us
  • If you apply for a particular job through the Platform (inclusive of using the email contact information to share it with us), we will disclose your personal information to the employer to whom you apply and any vendors they are working with to process your application
  • From time to time we may share certain information that does not identify you personally, but which is unique to your use of the Platform (location, time of use, open rate,  as example) we will otherwise share personal information with your consent

Other Important Privacy Information

EEA Resident Rights

If you are a resident of the European Economic Area you have the following data protection rights:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting david@detaillondon.com
  • In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting david@detaillondon.com
  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with ‘GDPR’ compliance. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Choices Regarding Your Personal Information

You may opt-out of continuing to receive optional messages by following the instructions included in each message. Also, you can control most of the emails you receive from us by editing your email preferences within “Update Settings” provided.

How Long We Keep Your Personal Information

We keep your personal information only so long as we need it to provide the Platform to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your personal information with and who carries out services on our behalf. Retention periods can vary based on the type of information and how it is used. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalise it so that we can’t identify you.

Privacy of Minors

To access or use the Platform you must be 13 years of age or older and if under 18 or the age of majority in your jurisdiction, your use of Platform must be under the supervision of a parent or guardian or other responsible adult. If you become aware that a child has provided us with personal information without parental consent, please contact david@detaillondon.com. If we become aware that a child under 13 has provided us with personal information without parental consent, we remove such information and terminate the child’s account.


The information about you that we collect, process and/or use through the Platform is controlled by Detail London and some of the services it provides are outside of the European Economic Area (EEA), including in Canada, for the purposes described in this policy.

Updates to Our Privacy Policy

We may revise this Policy from time to time by posting an updated version on the Platform. This version of the Policy will be effective as of May 25, 2018. If we make a change that we believe materially reduces your rights or increases your responsibilities, we will notify you by means of a notice on this website prior to the change becoming effective. We may provide notice of changes in other circumstances as well. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Platform is subject to the most current effective version of this Policy.

Who is responsible for personal information collected on this site?

If you have any questions about Detail London Privacy Policy, please write to our Director – David Marsh, david@detaillondon.com who controls the information on this website. You have the right to ask questions about the way we handle your data.